Q1: What payment way I can use to proceed the order?
A: Usually we make transaction via trade assurance. After we set up an order, you can pay with credit card, visa, T/T transfer, or pay offline by western union or Paypal.
Q2: What is the lead time & arrival?
A: Samples need 3-5 working days. For quantity orders, it takes about 15-20 working days (depending on the detailed order quantity). We use Express (DHL, UPS, FedEx, or TNT), which typically takes 3-7 days to arrive, except for Sea transportation.
Q3: Brand our logo or name on your lights?
A: It is acceptable with a 1-piece MOQ. We will need to charge extra silk screen fees based on your special request. We can customize the package for you. For further requests, please contact our sales team. Thanks!
Q4: What is the difference between red and near infrared light therapy?
A: Red and near infrared light therapy are exactly the same except for two differences: Red light is visible and near infrared light is invisible. Near infrared light penetrates into the body deeper than red light.
Q5: How long does it take for red light therapy to work?
A: It is not an immediate miracle transformation that will occur overnight, but it will provide you with ongoing improvements that you will begin to see anywhere from 24 hours to 2 months, depending on the condition, its severity, and how regularly the light is used. For most conditions, daily use for at least two weeks is recommended, followed by a once- or twice-weekly maintenance regimen.
Q6: Do I need to continue to use the light as much when I start seeing results?
A: Yes. Just because you're seeing results, it doesn't mean that your skin cells are finished doing their jobs. It's just that the results of their efforts are starting to become something you can see and/or feel. Keep up the treatments until you reach your goal level of results. Then you can start a weekly maintenance schedule.
ZenAtti Beauty
