Frequently Asked Questions
✦ What is the Minimum Order Quantity (MOQ) for custom socks?
Our minimum order quantity is 100 pairs for custom made orders.
✦ What logo techniques can be customized on the socks?
We support multiple logo styles including printing logo, knitting logo, and embroidery logo to match your custom designs.
✦ What are the standard lead times for samples and bulk orders?
Sample production takes about 7 to 15 days, while bulk orders take between 10 to 30 days depending on the specific order details.
✦ What washing care guidelines should be followed?
Our socks are machine washable. You can also hand wash cold, avoid using bleach, and hang to dry.
✦ How do you ensure the quality of the socks?
We have a dedicated quality inspector monitoring all processes. Small orders receive full inspections. For larger runs, spot inspections are carried out following full workshop evaluations.
✦ What shipping and payment terms do you support?
We accept L/C, Western Union, D/P, D/A, T/T, and MoneyGram. Shipping options include express, air, sea, truck, and railway. Terms offered include EXW, FOB, CIF, DDP, and DAP.
ZenAtti Beauty
