A: We offer premium products with low MOQ and high quality standards. OEM options and Trade Assurance orders are fully supported.
Q2: How long does it take to produce the goods?
A: For in-stock items, dispatch takes 3-7 days. The regular lead time for custom production is 20-45 days, depending on the ordered quantity.
Q3: What are the payment terms and methods?
A: We accept TT, LC, and Trade Assurance payments. Please contact our support team for any custom payment requirements.
Q4: How long does delivery take?
A: Shipping via Air or Express typically takes 7-10 days. Ocean freight usually takes 15-45 days depending on the target destination port.
Q5: How do you handle product quality concerns?
A: We feature a professional quality control and service department dedicated to resolving any issues to guarantee a smooth partnership.
Q6: What is the sample policy?
A: Samples are available from our existing stock. The customer covers the sample unit price and shipping fees. Sample costs can be refunded on bulk orders.