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Frequently Asked Questions
1. Are you a factory or a trading company?
We are a specialized manufacturing factory with a full export license, ensuring direct quality control and competitive pricing.
2. Can you provide OEM services?
Yes, we offer comprehensive OEM solutions. We can customize materials, colors, and branding according to your specific requirements.
3. How can I obtain product samples?
We provide free samples for quality evaluation. New clients are responsible for courier costs, which can be deducted from your first formal order. You can also arrange a remote pick-up via DHL, FedEx, or UPS.
4. What is your quality control process?
Quality is our top priority. We use eco-friendly raw materials, employ skilled workers for every production detail, and have a dedicated QC department for rigorous multi-stage inspections.
5. What is the standard packaging for transport?
Our products are typically packed in eco-friendly corn starch bags and then secured in sturdy export cartons for safe international transit.
6. What is the typical Minimum Order Quantity (MOQ)?
Our standard MOQ for the shaving kit series is 5,000 pieces, though this can be discussed based on specific customization needs.